Avaya 3302 pass test : Avaya Contact Center Control Manager Implementation and Maintenance Exam

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

A) ASP CGI
B) ActiveServerPages
C) WebDAV Publishing
D) MessageQueuing
E) enable Network DTC access

2. The customer has Installed Avaya Contact Center Control Manager (ACCCM) and will be using ACCCM to manage their Avaya Quality Monitoring (QM) server.
Which database does the ACCCM connector log into on the QM server?

A) ws_portal
B) ws_er
C) witness
D) CRN_CS

3. The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector.
Which version of Microsoft SQL could the customer install on the remote server?

A) Microsoft SQL Server 2008Express, Standard/Enterprise Edition
B) Microsoft SQLServer2005EnterpriseEdition
C) Microsoft SQLServer2005StandardEdition
D) Microsoft SQLServer 2005Express Edition

4. A customer has logged into the Avaya Contact Center Control Manager (ACCCM) system web interface multiple limes. After closing and reentering the application multiple times, a message is received that there are "no licenses available". How can this problem be resolved?

A) Restart theLicensingserver.
B) Restart the Synchronizerservice.
C) Restart the Import service.
D) Restart the Provisioning server.

5. A customer received their Avaya Contact Center Control Manager (ACCCM) license file after they installed ACCCM.
Assuming that the ACCCM is running (but not activated), which steps must be executed in the correct older to install and activate the license file?

A) Copy the license file to the ACCCM license server directory end restart the ACCCM server.
B) Copy the license file to the ACCCM license server directory, on the ACCCM admin page go to CFG > CM > Licensing, select the location of the license file and upload.
C) Copy thelicense file to C:\ and reboot the ACCCM server.
D) Copy the license file to the ACCCM license server directory, change theextension to .txt andrestart the Provisioning server.

Solutions: