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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Design Principles | - Customer requirements analysis
|
| Avaya Midsize Solution Fundamentals | - Solution components and capabilities
|
| Collaboration and Unified Communications | - Avaya collaboration tools
|
| Security and Network Design | - Network considerations
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Welche zwei Gründe sprechen dafür, Voicemail Pro für die Aufzeichnung zu verwenden? (Wähle zwei.)
A) Es bietet Live-Überwachung von Sprache und Bildschirmen.
B) Es ist keine zusätzliche Lizenzierung erforderlich, um jedem Benutzer die Anrufaufzeichnung über eine Schaltfläche zu ermöglichen.
C) Jede Avaya Contact Center Select-Sprachagentenlizenz enthält eine Aufzeichnungslizenz.
D) Bietet Berichte darüber, wie oft ein Anruf gehalten wurde.
2. Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?
A) Das Farbdisplay
B) Das Tastenmodul JBM24/JEM24
C) Die eingebaute Lautstärkeanhebung
D) Das drahtlose J100-Modul
3. Das Avaya Vantage K155-Gerät hat einen Telefonie-Formfaktor. Was bedeutet es, einen Telefonie-Formfaktor zu haben?
A) Es enthält keine Kamera.
B) Enthält ein herkömmliches Tastenfeld.
C) Es hat keinen Touchscreen.
D) Es muss ein kabelgebundenes Mobilteil verwendet werden.
4. Sie schlagen eine Avaya Midsize-Lösung mit 200 Agenten, 10 Supervisoren, 225 Nicht-Agenten-UC-Benutzern und
200 Nicht-Agent-Telefoniebenutzer.
Wie viele Telefoniebenutzer und UC-Benutzer würden in Ihrer Stückliste enthalten sein?
A) 410 Telefoniebenutzer und 225 UC-Benutzer
B) 210 Telefoniebenutzer und 425 UC-Benutzer
C) 400 Telefoniebenutzer und 235 UC-Benutzer
D) 200 Telefoniebenutzer und 435 UC-Benutzer
5. Siehe Ausstellung.
Wie leitet Avaya Contact Center Select (ACCS) Kontakte basierend auf der Geschäftslogik an unterstützte Endpunkte weiter?
A) Über IP Office, gesteuert durch CCMS und verankert im Medienserver: A-6-2-5
B) Über IP Office, gesteuert durch CCMS und direkt an das Telefongerät weitergeleitet: A-6-2-B
C) Durch IP Office, kontrolliert durch CCT und verankert in IP Office: A-6-1-7
D) An IP Office und verankert in IP Office: A-6
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
