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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Call Flow Analysis | 15%-20% | - Call Processing
|
Avaya Aura® Core Components Support Certified Sample Questions:
After a successful registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active at the moment?
- A. It queries the LDAP database for active feature status.
- B. It sends a SIP INFO request to Aura Session Manager (SM), which replies with the active Call Forwarding status.
- C. It sends a Subscribe - avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
- D. It sends a Subscribe - avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
- E. It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
Correct Answer: D 🗳️
Refer to the Exhibit.
What are the necessary configurations needed to enable a call between AST 1011111 and Remote Worker AST 1011112? (Choose all that apply.)
- A. Configure a trusted SIP Entity and Entity link for remote workers in Avaya Session Border Controller for Enterprise (SBCE).
- B. Configure the Remote Worker AST differently from the Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.
- C. Set the Remote Worker AST to register from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Public IP address.
- D. Enable NAT traversal in Avaya Aura Session Manager (SM).
- E. Disable SIP Options in Avaya Session Border Controller for Enterprise (SBCE).
Correct Answer: A,B,C,D 🗳️
Which Communication Manager command can be used to verify the network region in use by a particular endpoint?
- A. status station
- B. status endpoint
- C. list usage extension
- D. display ip-network-region
- E. display system-parameters ip-option
Correct Answer: A 🗳️
What command is used in Linux to start a previously stopped Communication Manager?
- A. start CM
- B. start CommunicationManager
- C. start -s CM
- D. start -s CommunicaMgr
- E. restartCM
Correct Answer: D 🗳️
Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)
- A. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply. - B. Export the entire log file to your local PC, and then locally search with an application.
- C. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply. - D. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply. - E. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply. - F. Use the Linux command grep -iR "down" /var/log/avaya
Correct Answer: B,E,F 🗳️
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