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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Topic 2: System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Topic 3: Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Topic 4: Call Flow Configuration and System Monitoring | - Call management and monitoring
|
| Topic 5: Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question 1
When you connect to the Avaya IP Office™ using System Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which additional key piece of information is displayed?
A. the last time any changes were made to the system
B. the name of the last user to connect to the system using System Monitor
C. the date of the last system upgrade
D. the time the system has been up since the last reboot
Question 2
When saving a configuration after making changes using the Manager Application, you get a warning that your configuration has errors.
Which step is needed to see the errors that are causing this warning message?
A. In the Manager application, ensure that you have the Error List pane enabled and look for lines with a yellow triangle with exclamation icon in the list.
B. In the Manager application, click on Solution to view the System Summary page and look for errors with a red circle with X icon in the list.
C. Use the System Monitor application to view the configuration errors.
D. In the Manager application, ensure that you have the Error List pane enabled and look for lines with a red circle with X icon in the list.
Question 3
Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)
A. Web Manager
B. WebLM
C. Web Manager Admin
D. Manager
Question 4
What is the approach for updating the voice prompts on the Embedded Voicemail?
A. Adopting the Embedded Monitoring Management tool
B. Using the Embedded File Management option in the Manager Application
C. Utilizing the Voice Wizard capability in the Manager Application
D. Leveraging the External File Management feature in the System Status Application
Question 5
If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?
A. by setting the Time Profile with a business hours profile, and adding a secondary ARS in the Out of Hours Route on the primary ARS
B. by enabling the In Service option and add the primary ARS in the In Service Route on the secondary ARS
C. by enabling the In Service option and add a secondary ARS in the Out of Service Route on the primary ARS
D. by setting an Out of Service trunk on the primary trunk
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: A,D | Question 4 Answer: B | Question 5 Answer: C |




