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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Reporting and Analytics | 8%–12% | - Custom report creation - Data sources and key figures - Standard reports and dashboards |
| Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
| Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| User Management | 8%–12% | - Business user setup - Organizational structure - Role and access management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Maintain price lists and discount lists
B) Maintain product lists
C) Maintain payment terms
D) Enable business scoping
2. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
A) Category
B) Description
C) Port Type Package
D) Port Binding
3. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Hidden
B) Invisible
C) Mandatory
D) Read only
4. You need to change the access for a work center for several users to 'read only1. Which setting do you use to apply restriction rules?
A) The authorization object
B) Any field of the business object
C) The parent work center
D) The access context
5. Leads can be:
A) Converted into a Quote
B) Converted into an Opportunity
C) Converted into an Account
D) Converted into a Service Ticket
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: D | Question # 3 Answer: C,D | Question # 4 Answer: D | Question # 5 Answer: B,C |
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