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Topics of Certified Implementation Specialist - Discovery (CIS Discovery) Exam

Discovery Pattern Design

• Application Identification and Connection
• Operations (i.e. Match, Parse variable, Parse file, Parsing strategies)
• Syntax (i.e. Variables, Attributes, Regex)
• Sections (Patterns, Identification and Connection Sections, Troubleshooting)
• Pattern Designer (i.e. Debug, Steps, Sections)

Discovery Configuration

• Discovery Process Flow (i.e. PCIE Phases, ECC Queue, Status, Discovered Device)
• Discovery Troubleshooting (i.e. Discovery Errors, Duplicates, Credentials)
• Discovery Setup (i.e. Behaviors, Clusters, IP Services, Schedules)

Configuration Management Database

• CMDB Identification and Reconciliation (i.e. CI Identifiers, Reconciliation Definitions, Datasource Precedence, CMDB De-duplication)
• CI Class Manager (i.e. CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)

Discovery Engagement Readiness

• Operationalizing IT (i.e. MID Server and Discovery Dashboards, Benefits)
• Planning (i.e. MID Server Requirements and Specifications)
• Discovery Solution (i.e. Business Value, Definition, Positioning)

ServiceNow CIS-Discovery Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-discovery-blueprint.pdf