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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A) They focus on agile development
B) They use prototyping in their development process
C) They also seek to address users with limitations
D) They focus on quantitative usability evaluations

2. A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A) Aesthetic and minimalist design
B) Visibility of system status
C) Help and documentation
D) User control and freedom

3. What is the System Usability Scale (SUS)?

A) A requirement on the usability of a component of system
B) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
C) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
D) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.

4. Which of the following statements about usability test scripts is wrong?

A) It contains pre-session interview questions.
B) It is a checklist used by the moderator of a usability test.
C) It contains answers to the test questions.
D) It contains post-session interview questions.

Solutions: