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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Product Knowledge | - HP Printing Hardware Portfolio - HP Personal Systems Hardware Portfolio |
| Sales Process and Skills | - Closing the Sale - Needs Analysis & Solution Matching - Lead Generation and Qualification |
| Competitive & Channel Knowledge | - HP Channel Partner Program - Competitive Landscape |
| Customer Relationship & Follow-up | - Account Management |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Where is the reseller's value in recommending an HP Printer or Scanner?
A. HP only makes printers and helps to deflect selling scanners.
B. HP has shipped over 200 million printers and 300 million scanners.
C. HP invests in new compatible paper types for emerging markets.
D. Gartner recognizes HP as a leader in MFP, manageability, and security
Question 2
Which mobile product should you recommend for a healthcare user?
A. HPZ1 Workstation
B. HP Elitepad 1000 with a healthcare jacket
C. HP EliteBook Folio
D. HPProBook600
Question 3
Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?
A. ColorLok Technology
B. Legal size scanning glass
C. HP Even/Page
D. Automatic Duplex scanning
Question 4
Where is the customer value on the Universal Print Driver?
A. one driver for all HP LaserJet MFPs, most printers, and some HP Officejets
B. industry-leading fleet management for just 15 Euros per month
C. the ability to store documents in the cloud through just one driver
D. HP image preview, which allows view, zoom, edit, and re-order
Question 5
Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A. HP Find My PC
B. Privacy Manager
C. Enhanced Pre-Boot Security
D. File Sanitizer
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: A |




