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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. While reviewing the legacy data that was exported into a flat file, you realize that there is a certain field that contains irrelevant data. Which method describes how the field is handled during the import process?

A) Enter a constant value for the field during the import process.
B) Select the ignore check box next to the field when you create the mapping.
C) Click the Delete icon for the field when you create the mapping.
D) Open the flat file in a text editor, and manually delete the data in each row for the appropriate field.
E) Create the custom field in Fusion and map the data to the field, but do not display the field in the GUI.

2. Which statement correctly describes the delete options that are available for lookup types at the customization level?

A) Deleting a lookup type is possible in system customization levels, but not in user or Extensible customization levels.
B) Deleting a lookup type is possible in User customization levels, but not in extensible or system customization levels.
C) Deleting a lookup type is possible in user,Extensibleand system customization levels.
D) Deleting a lookup type is possible in user and Extensible customization levels, but not in system customization levels.
E) Deleting a lookup type is possible in Extensible customization levels, but in user or system customization levels.

3. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Literal mapping
B) Attribute mapping
C) static mapping
D) Dynamic mapping
E) Dimension mapping

4. Identify two true statements regarding territory freeze date of a forecast.

A) A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
B) A sales admin can resubmit forecasts any time after the territory freeze date has changed.
C) A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.
D) A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
E) Territory freeze date cannot be modified after submitting the forecast.

5. You are the VP of Relations for your want to provide extra support to one of your largest customers. In order to offer your customer the best talent from among your resources, you decide to create a resource team. Which three components would you include within the resource team?

A) Resource Organizations
B) roles within the resource team
C) individual resources
D) resource team organizational restrictions
E) Resource Hierarchy

Solutions: