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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones

2. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) All of the CCR licenses are being used.
B) The CCR Agent is not a CCR administrator.
C) The CCR Agent is in After Call Work (ACW).
D) The CCR Agent is not logged into the telephone.
E) The CCR Agent is checked on the user's telephony tab.

3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) License for the secondary VoiceMail Pro Server
B) Primary Server IP Address configured on the secondary server
C) Secondary VoiceMail Pr Server installed on the network
D) Backup Server IP Address configured on IP Office

4. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) System Status Application
B) Historical Reporting Application
C) Advanced Summary Reporter
D) Call Detail Reporter

5. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) Advanced System license
B) Set user profiles to Virtual
C) User profile set to Teleworker
D) User and SIP extension in IP Office
E) Available VCM resource

Solutions: