Domain 7: Activity Management & Collaboration (3%)
This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
What Does Salesforce Administrator Certification Exam Consist of?
ADM-201 exam covers all Salesforce software that end users have access to and the configuration perimeters open to administrators across the Sales, Service, and Collaboration Clouds. This test has 60 multiple-choice questions with 5 non-scored ones, with the passing score being 65%. The exam duration is 105 minutes. The normal registration fee is USD 200 whereas the retake fee is USD 100. There are no prerequisites for sitting this exam but attending Salesforce official courses beforehand is strongly recommended by the vendor. Test ADM-201 can be taken onsite at a testing center or online. Passing this exam seals the Salesforce Certified Administrator certificate. Once this one is achieved, one can go on to earn the Salesforce Certified Advanced Administrator certificate later on. It's to be noted that Salesforce certificates are valid for only one year and have to be renewed annually.
Conclusion
To get a Salesforce certified specialist means to have an advantage over other competitors in the job market. And yes, getting a dream job that both pays well and is enjoyable is much easier than you might think: it only requires you to pass ADM-201 test. So, attain the Salesforce Certified Administrator qualification with the help of the abovementioned insightful books and a specially designed course and become a better specialist with a decent salary.
Domain 5: Sales & Marketing Applications (14%)
Within this domain, the students should confirm their ability to define the sales process capacitates and impact depending on a scenario; determine the relevant sales productivity features with the help of opportunity tools, as well as understand when Price Books and products should be utilized depending on a scenario; define the capacities of campaign management and lead automation tools; define the Salesforce Content capacity.
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Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reports and Dashboards | 11% | - Report Types - Dashboard Components - Joined Reports - Summary Reports and Matrix Reports - Scheduling Reports - Report Builder |
| Activity Management and Chatter | 4% | - Tasks and Events - Chatter Groups and Feeds - Chatter Best Practices |
| Organization Setup | 4% | - Company Information - User Interface - Lightning Experience vs Classic - Fiscal Year - Currency Management |
| Salesforce Mobile App and Lightning Experience | 6% | - Lightning Experience Features - Salesforce Mobile App Configuration - Navigation and UI Customization |
| Service Cloud Applications | 10% | - Cases and Entitlements - Omni-Channel - Service Contracts - Service Cloud Features - Web-to-Case and Email-to-Case |
| Sales Cloud Applications | 10% | - Forecasting - Account and Contact Management - Opportunity Management - Products, Price Books, and Quotes - Sales Cloud Features |
| Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Workflow Rules - Approval Processes - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Process Builder |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Custom Object Creation - Roll-up Summary Fields - Standard Object Overview |
| Data Management | 10% | - Duplicate Rules and Matching Rules - Data Loader - Data Quality Best Practices - Data Export - Data Import Wizard |
| Security and Access | 12% | - Object-Level Permissions - Field-Level Security - Salesforce Shield - Record Access (OWD, Sharing Rules) - Login Hours and IP Ranges |
| User Setup | 8% | - User Creation and Management - Delegated Authentication - Profile Configuration - Role Hierarchy - User Licenses - Permission Sets |




