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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Order Management | 26% | - Service Order Assignment and Routing - Service Order Scheduling and Planning - Service Order Status Management - Service Order Creation and Processing |
| Mobile Application | 20% | - Offline Capabilities - Mobile Checkout and Time Tracking - Real-Time Communication - Field Service Mobile App Features |
| Configuration and Integration | 16% | - Integration with SAP ERP and CRM - Third-Party System Integration - SAP FSM System Configuration - API and Web Services |
| Resource Management | 22% | - Technician Management - Travel and Route Optimization - Skill-Based Matching - Workforce Planning and Forecasting |
| Service Reporting and Analytics | 16% | - Service Performance Metrics - KPI Monitoring and Analysis - Custom Report Generation - Reports and Dashboards |
SAP Certified - SAP Field Service Management Sample Questions:
1. Which tasks are included in the SAP Activate roadmap during the transition from Discover to Prepare phases?
There are three correct answers.
A) Solution Marketing Diagram creation
B) Business Capability Map creation
C) Technical Assessment
D) Value Roadmap development
2. Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
A) SAP Community Members
B) Marketing specialists
C) Customer support representatives
D) SAP Expert Team
3. What kinds of checkout processes are supported?
There are two correct answers.
A) Group checkout (for multiple activities under one service call)
B) Save efforts
C) Complete smartform
D) Standard checkout (per activity)
4. How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.
A) By providing generative AI-driven insights
B) By automating task prioritization
C) By delivering smart notifications and checks
D) By enhancing marketing campaigns
5. How do validated partners qualify for expert status?
There are three correct answers.
A) By exceeding standard marketing metrics
B) By achieving an ACV over EUR 550,000 in the last 24 months
C) By completing RISE projects with significant innovation
D) By maintaining over 80% Clean Core Quality Gates accepted
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: D | Question # 3 Answer: A,C | Question # 4 Answer: A,B,C | Question # 5 Answer: B,C,D |
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