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Microsoft MB2-866 pass test : Microsoft Dynamics CRM 2011, Customization and Configuration

MB2-866 actual test
  • Exam Code: MB2-866
  • Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
  • Updated: Aug 08, 2026
  • Q & A: 75 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Topic 1: Data Management and Integration- Integration concepts
  • 1. Web services and APIs overview
    - Data import/export
    • 1. Data migration tools
      • 2. Duplicate detection rules
        Topic 2: Security Model- Business units and teams
        • 1. Hierarchy and data access
          - Security roles and privileges
          • 1. Access levels and permissions
            • 2. Role-based security model
              Topic 3: Business Process Automation- Workflows
              • 1. Workflow creation and configuration
                • 2. Automated processes and triggers
                  - Business process flows
                  • 1. Stage-based process design
                    Topic 4: Microsoft Dynamics CRM Architecture and Components- Solution and deployment architecture
                    • 1. On-premises deployment structure
                      • 2. Customization lifecycle overview
                        - CRM system architecture overview
                        • 1. Server roles and components
                          • 2. Data model and storage concepts
                            Topic 5: Forms, Views, and UI Customization- Form customization
                            • 1. Form scripting basics
                              • 2. Form layout and sections
                                - Views and dashboards
                                • 1. Dashboard configuration
                                  • 2. System and personal views
                                    Topic 6: Customization of Entities and Attributes- Entity configuration
                                    • 1. Standard vs custom entities
                                      • 2. Entity relationships (1:N, N:N)
                                        - Field and attribute customization
                                        • 1. Business rules and validations
                                          • 2. Field types and properties

                                            Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                            1. Which types of fields can have field-level security enabled? (Choose all that apply.)

                                            A) a custom field of a custom entity
                                            B) a built-in field of a custom entity
                                            C) a custom field of a built-in entity
                                            D) a built-in field of a built-in entity


                                            2. A company uses Microsoft Dynamics CRM 2011. You need to audit data changes in fields. Which of the following should you enable for auditing? (Choose all that apply.)

                                            A) the entity
                                            B) the team
                                            C) the organization
                                            D) the field
                                            E) the user


                                            3. You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?

                                            A) in the system settings
                                            B) in the system-based email settings
                                            C) in the user-based email settings
                                            D) in the data management tool


                                            4. You are creating a native many-to-many (N:N) relationship in Microsoft Dynamics CRM 2011. Which property must you specify for each entity in the relationship?

                                            A) Display Option
                                            B) Primary Entity
                                            C) Relationship Mapping
                                            D) Cascading Behavior


                                            5. In Microsoft Dynamics CRM 2011, how many sort columns can you configure for a view?

                                            A) no more than four
                                            B) only one
                                            C) no more than three
                                            D) no more than two


                                            Solutions:

                                            Question # 1
                                            Answer: A,C
                                            Question # 2
                                            Answer: A,C,D
                                            Question # 3
                                            Answer: A
                                            Question # 4
                                            Answer: A
                                            Question # 5
                                            Answer: D

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