Understanding of functional and technical aspects of Opening a support ticket with F5
The following will be discussed in this section:
- Explain the status icons of objects on the map
- Interpret each of the statistic types displayed by the dashboard
- Given log file snippets, describe an event sequence
- Distinguish between qualitative/quantitative statements in order to assemble an accurate problem description
- Use iApps Analytics to gauge the current running status of application services
- Explain the purpose of iApps Analytics
- Distinguish between relevant/irrelevant information in order to assemble an accurate problem description
- Given a current running status, recognize significant statistics
- Use the dashboard to gauge the current running status of the system
- Given a situation, predict the appropriate dashboard statistics
- Given log file snippets, identify critical events
- Given an issue, determine the appropriate severity according to F5 guidelines
- Review the Network Map in order to determine the status of objects
- Provide quantitative and relevant information appropriate for a given issue
- Review log files and identify possible events
- Explain what virtual servers, pools, nodes and pool members are
- Describe how to capture application statistics
- Identify the necessary components for all support cases (Qkview uploaded to iHealth/ or attached to case, serial number of device, problem description, other supporting data)
- Identify the appropriate supporting components and severity levels for an F5 support ticket
- Identify severity levels and the associated response times
Reference: https://support.education.f5.com/hc/en-us/articles/4403999362715-TMOS-Administration-201
Who should take the F5-201: TMOS Administration Exam
People who are interested in getting a F5 Professional Certification which validates your expertise in manipulating the entire application stack - from traditional network knowledge all the way to advanced application-layer understanding, with the ability to integrate those two worlds. Candidates should have a basic understanding of network fundamentals, protocols, and common traffic management concepts. The student should also understand the basic concepts of F5 technology as applied to network fundamentals, protocols, and traffic management.
Candidates should have the following knowledge/capabilities:
- Identify and define the components of TMOS (F5 Traffic Management Operating System).
- Articulate the advantages of a full application proxy.
- Describe valid uses/methods of HTTP.
- Explain the seven layers of the Open Systems Interconnection (OSI) model.
Average Salary of F5-201: TMOS Administration Exam Certified Professionals
The average salary of a AI-900: Microsoft Azure AI Fundamentals Exam Outlook and Modules Exam Certified Expert in:
- United State - 108,682 USD
- Europe - 97,440 EURO
- England - 61,267 POUND
- India - 9,71,117 INR
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