Salesforce Arch-301 pass test : Salesforce Certified B2B Solution Architect

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Salesforce Arch-301 Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect Sample Questions:

1. Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers

A) Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
B) Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
C) Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.
D) Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.

2. A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

A) Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.
B) Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.
C) Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.
D) Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.

3. A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manually input that information into Salesforce.
The Sales team complains that they are spending too much time searching for the right product and Product Management is spending too much time trying to manage SKUs. AC Computers wants to move away from manual quoting processes and toward simplifying its product catalog.
Which recommendation should the Solution Architect make given the business requirements?

A) Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling.
B) Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implementSalesforce CPQ product catalog and guided selling.
C) Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing.
D) Create Products and Price Books m Salesforce for the current product catalog to streamline futurepricing and product catalog management; implement Salesforce Order Management and special pricing.

4. Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to itsbusiness partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?

A) Utilize Marketing Cloud and MobileConnect.
B) Embed third-party messenger tools.
C) Utilize Service Cloud Email to Text Message.
D) Utilize Service Cloud and LiveMessage.

5. Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recentacquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* SalesCloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architectrecommend in order to set up an environment in which users can test the functionalities from end to end?

A) Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.
B) Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.
C) Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.
D) Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.

Solutions: