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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Core Configuration | 25% | - User access and security settings - Geocoding setup and maintenance - Marker layers and data visualization |
| Implementation Strategy and Design | 20% | - Gather business requirements - License and permission planning - Solution architecture design |
| Territory Planning | 20% | - Dataset creation and boundaries - Workload balancing and analysis - Territory alignment and assignment |
| Route Planning and Optimization | 20% | - Advanced route optimization - Basic route creation - Mobile sync and field execution |
| Live Tracking and Advanced Features | 15% | - Salesforce Maps Advanced capabilities - Real-time location tracking - Integration and best practices |
Salesforce Maps Accredited Professional Sample Questions:
Question 1
Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?
A. Plot a Live Layer and generate tracking history
B. Access the Maps Live Stop Associations page
C. Create a Salesforce report for Accounts with Maps Live Event Association records.
D. Create a Salesforce report based on Maps Live Events
Question 2
An account executive from Alpine Energy is covering a large territory using Salesforce Maps. There have been constant address changes to their accounts in the past which required them to manually clear the coordinates so that Maps will generate new latitude and longitude values. How can this process be automated?
A. Configure Auto Assignment rules to automatically assign new coordinates when an address changes
B. Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
C. After plotting a Marker Layer, click the "Use Suggested Address" button to update the latitude and longitude values.
D. Utilize the "auto update address" feature in Salesforce Maps
Question 3
Which two options does an admin have when defining the Visit Duration in a Maps Advanced Visit Plan?
A. 30 minutes
B. Any length defined in the "Visit Duration' field
C. A field chosen from the object
D. 60 minutes
Question 4
The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?
A. Users are part of more than one visit plan and both overlap
B. There are too many customers assigned to the user
C. Customers are not within the driving range of the user
D. The end date of the visit plan is in the past
E. Filters and Spelling
Question 5
A client has a few key accounts that they do not want to change during optimization in Territory Planning. What are two options a Consultant should recommend?
A. Remove those accounts from focus
B. Leverage a legend filter to remove those accounts
C. Remove those accounts from the data set
D. Lock those units to the area
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: B | Question 3 Answer: B,C | Question 4 Answer: C,D,E | Question 5 Answer: A,D |




