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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is the flagship (leading product) of IBM social software?

A) IBM WebSphere
B) IBM Connections
C) IBM Tivoli Manager
D) IBM Lotus Quickr

2. Which of the following is NOT a part of the change that is happening to an organization's business network?

A) Employees are using social media, including at work
B) Competitors are using social media, including crowd-sourcing for new ideas
C) Consumers' opinions and ratings are leading how a product is branded
D) Employees prefer working in cubicles

3. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer only cloud-based solutions
B) We offer a single, rigid stack that needs to be installed as a single, inflexible solution
C) We offer Facebook log-in credentials
D) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model

4. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?

A) Media center
B) Information center
C) Information hub
D) Media gallery

5. What should you do when a callback meeting is requested by a potential customer?

A) Prepare a lengthy slide deck and read each word on every page
B) Tell them what you're going to show them, show them, and then follow up with a customer or personal example
C) Follow up with fancy product brochures
D) Deep dive into the technologies

Solutions: