CompTIA A+ Certification Exam (JK0-802) : JK0-802

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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

Question 1

A customer calls and states that they are getting a lot of pop-ups and the new antivirus they just downloaded is not helping. Which of the following is the MOST likely cause of the issue?

A. Windows not up to date
B. Security Center Disabled
C. Rouge antivirus
D. Need anti-malware scan

Question 2

A client requests a small SOHO wireless network setup. The client has only three devices that will require access to the Internet. The client is also concerned that a neighboring business will attempt to access the Internet without permission. Which of the following should the technician ensure when setting up the SOHO network? (Select TWO).

A. Enable short preambles
B. Physically secure the access point
C. Enable client isolation
D. Lower radio power levels
E. Disable unused ports
F. Enable MAC filtering

Question 3

A user has been reporting their computer is running slow on Fridays after being used all week. A technician believes the problem can be resolved by rebooting the computer. Using the shutdown command in the command prompt on the remote computer, which of the following switches would the technician use to reboot the computer?

A. -s
B. -a
C. -r
D. -i

Question 4

A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user returns to the Windows desktop, everything returns to normal. Which of the following could be the problem? (Select TWO).

A. The video card requires a driver update
B. User Access Control is preventing the game from functioning
C. The video card requires an adapter to output to the monitor
D. The game is not compatible with Windows 7
E. The graphics card is faulty and should be replaced
F. The IRQ channel must be appropriately set for the video card

Question 5

A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus' files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?

A. Use REGSRV32 to deregister the virus DLLs.
B. Run the antivirus after rebooting in safe mode.
C. Use the repair disk and follow the prompts.
D. Use the recovery console to disable all windows services.

Solutions: