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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?

A) HP Scalable Print technology
B) HP ColorSphere toner
C) smoothest gray ramp
D) higher fuser temperatures

2. What can happen if a company does not have a focused document strategy with clear policies?

A) Employees will finish their own documents by hand.
B) Employees will outsource key documents.
C) Employees will create their own strategies.
D) Employees will not use the color in their documents.

3. What is the result of the availability of digital content?

A) an increase in the amount of printing
B) less need for paper documents
C) a decrease in the amount of printing
D) more printed material included in product packages

4. What is an imaging and printing assessment?

A) a method that supports the Customer Relationship Management process
B) a method that ensures that all the assets and liabilities of a customer are fully registered and
monitored
C) a method that dramatically increases the time of the sales process, as a new assessment is
required whenever a change is made
D) a method of observing your customer's workflow, gathering data, and understanding the current environment

5. What is the key driver in a consultative type of sale?

A) perceived customer benefits
B) the product itself
C) salesperson's victory
D) short-term planning

Solutions: